A cookie is a short text that is sent to your browser from a website you visit. It enables the website to store information about your visit, such as your preferred language and other settings. This can make your next visit easier and make the website more useful for you. Cookies play an important role. Without them, using the internet would be a much more frustrating experience.
Cookies are used for a variety of purposes. We use them, for example, to store your preferences and to make the information displayed more relevant to you, to count the number of visitors we receive on a webpage, to help you register for our services and to protect your personal data.
This Policy describes the management of the site in reference to the processing of the personal data of its users. This is an informative publication issued in conformity with Art. 13 of D.Lgs. 196/2003 – Laws on the protection of the personal data of those who interact with web services of Metropolitan S.p.A., which are on-line at the web address:
Corresponding to the home page of the official web site of Metropolitan S.p.A.
This information is made available only for the Metropolitan S.p.A. web site and not for other sites that may eventually be consulted by the user via links. Following consultation of this site, the information gathered concerning persons identified and/or identifiable may be processed.
The Data Controller is Metropolitan S.p.A. with legal offices in Venice, Riva degli Schiavoni 4149.
Site and processing of data
The processing connected to the web services of this site takes place at pre-established sites or at the offices of outsourcers entrusted to carry out said processing; processing is carried out only by the employees of the Company or outsourcer nominated as the Data Controller and/or Processing Manager, or occasionally by those periodically assigned to carry out maintenance operations.
No data deriving from the web service is communicated or diffused.
The personal data provided by the users who forward requests for on-line reservations are used only to carry out the service requested.
The above-mentioned data are not filed on the server of the Provider that maintains the web site, but are sent to outsourcers who store them only until the conclusion of the service requested, in conformity with privacy legislation.
Type of data processed
IT services and software procedures for the functioning of this web site acquire, over the course of normal operations, some personal data transmitted through standard Internet protocol procedures.
This is information that is not collected to be associated with those identified, but that by their very nature may, through the elaboration and association with data in the possession of third parties, allow the identification of users.
Data included in this category are IP addresses or domains of computers implemented by users who connect to the site, addresses in URI notation (Uniform Resource Identifier) of resources requested, the time of the request, the method used to forward the request to the server, the size of the file obtained as a response, the numeric code indicating the status of the response given by the server (successful, error, etc.) and other parameters relative to the user’s operating system and IT environment.
This data may be used only to gain anonymous statistical information on the use of the site and to check that it is functioning correctly. The data may be used to verify liability in case of hypothetical IT crimes that may have detrimental effects on the site and, according to the current status; data on web contacts are not stored for more than 1 year.
When visiting our website for the first time, it installs a “cookie” to your computer and is assigned an identification number. A cookie is a tool commonly used to track the preferences of a user, with the aim of improving the visit to the site. Cookies allow us to provide you with a customized experience without you having to remind us of your preferences each time you visit our site. Our cookies do not contain any personally identifying information.
If you do not wish to accept cookies, you can block them by changing the settings of your Internet browser.
Data provided voluntarily by the user
The optional, explicit, and voluntary sending of e-mail to addresses indicated on this site imply the subsequent acquisition of the sender’s e-mail address, as it is required in order to respond to the request, as well as other personal data included in the text of the mail.
Specific information summaries are progressively reported and visualized on the web pages dedicated to particular request services.
All information entered voluntarily by the user at the time of registration may be modified by logging into your Metropole Hotel profile.
If you instead want to delete your account, just send an email to firstname.lastname@example.org
Rights of those involved
The subjects to whom the personal data refers reserve the right, at any time, to obtain confirmation of the existence or inexistence of the same data and to know the contents and origins, verify their accuracy, or request their integration, updating, or correction (art. 7 del D.Lgs. 196/2003).
Pursuant to this same article, the individual involved reserves the right to request the elimination, transformation into anonymous form, or the blocking of the data process in violation of the law, as well as oppose their processing, in any case, for legitimate reasons.
Requests should be made to Metropolitan S.p.A. -Marketing Department – Riva degli Schiavoni 4149 – 30122 Venice - Latest update: April 2015.